REFUND POLICY

Absolutely NO RETURNS due to the fact that soap is a personal product and even unopened, we choose not to resell the product since it has been out of our supervision.

Product Refunds will be determined on an individual basis. Please keep in mind that every nose is different and scents may be perceived differently per person. We do our best to describe the scents based upon the essential oils that are used and descriptions given where we source them. No refunds will be given based on scent. Also, note that even unscented soap will have a slight scent due to the ingredients used. No added fragrance or essential oils are added to the unscented soaps. On occasion, an unscented soap bar may absorb scent based on the soap surrounding it on the curing rack. We develop our recipes based on what works for our dry/sensitive skin, our family’s skin, and what works in our well water. Not only do all people have different skin types but we also use different water (soft, hard, etc.). Both factors will affect how our handcrafted soap (designed to be more luxurious for the skin instead of just cleansing) will bubble and suds and also affect how our skin feels after use.

Our soaps have been tested by many different people in many different regions with great results.

Orders cannot be canceled once they have been shipped.

We reserve the right to cancel any unshipped order. Thank you for your understanding!